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Frequently Asked Questions
Do you offer custom products?
We currently provide customization options that are available on our website and product pages. Unfortunately, we are unable to accommodate additional requests for custom sizes, inserts, or materials.
Occasionally, we can leave inserts unpunched or disc-punched upon request. Please reach out to us to verify if this option is available for your order.
When will my order be shipped?
Typically, orders without any customizations are processed and ready for shipping within 2-5 business days.
Be sure to review the cart notices before completing your purchase, as the processing time for your order will be displayed and may vary depending on circumstances.
You’ll also find the specific processing time for your order in your confirmation email.
Is it possible to change or add items to my order?
Yes, in most cases, unless your custom-made items are already finished.
If you contact us soon after placing your order, we can typically make changes. Please provide your order number, and we’ll update your items accordingly. If adjustments are needed, we’ll send you an updated invoice or refund any applicable amounts through the email linked to your order.
Keep in mind, adding a personalized item later on might extend the original processing time.